Customer Service Representative [United States]


 

About us

Social Security Administration is a large business in Torrance, CA. Our goal is to deliver Social Security benefits and services to the public, both in-person and over the phone. As a CSR, you would be responsible for providing the public with information about SSA’s programs and services, reviewing and evaluating information to determine eligibility for the benefits SSA administers, and updating records using SSA’s computer systems. REQUIREMENTS & QUALIFICATIONS To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education..

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Work-from-home days

MAKE A DIFFERENCE IN YOUR COMMUNITY! Social Security helps people through their life’s journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.

The ideal candidate will have excellent communication skills, an ability to stay organized and prioritize tasks, and a commitment to providing exceptional customer service.

Job Type: Full-time

Pay: $43,646.00 - $59,876.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance
  • Work from home

Shift:

  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Torrance, CA 90503: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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